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Welcome to Nottinghamshire

Office Contacts
Title Name
Independent Living Adviser Ian
Finance Officer (Managed Accounts) Elaine
Finance Officer (Managed Accounts) Charlotte
Clerical Officer Bryony

Testing and Vaccination Uptake Survey with Direct Payment Recipients

If you are in receipt of a Direct Payment or Personal Health Budget and employ your own staff, Nottinghamshire County Council would be very grateful if you could complete this short survey, which should take less than 15 minutes. The results will help them to understand more about testing and vaccination uptake and the barriers Personal Assistants (PAs) are facing. This will also support communication with PAs on these issues.

All responses are completely confidential and no information from individual surveys will be shared beyond the Care Sector Testing Operational Group or made public.

To access the survey please click on the link below

Testing and Vaccination Uptake Survey - Nottinghamshire County Council - Citizen Space

Covid-19 Vaccinations for PAs

Personal Assistants can now book a vaccine appointment by calling Nottinghamshire County Council Customer Service Centre on 0300 500 8080 Option 0 (Monday to Friday during office hours).

Covid-19 Weekly Testing for PAs

NHS Test and Trace is making twice-weekly Covid-19 testing available to personal assistants working in adult social care in England.  PAs are eligible if they provide care that requires them to come within 2 metres of an adult over the age of 18 who they support. 

PAs are now asked to access lateral flow Covid testing kits and to not continue to weekly test using the PCR kit, please see link below for details on how to order them:


If a PA tests positive, they must infom their employer straight away and self-isolate and apply for a PCR test. 

PAs should continue to follow all infection prevention and control measures such as wearing personal protective equipment (PPE), washing their hands and socially distancing where possible even if they and/or their employer has had the vaccine.

Nottinghamshire County Council is advising all staff who have had the vaccine should still continue to participate in routine testing. 

Welcome to Penderels Trust Nottinghamshire

Please find below some general information on the services we offer.  

To access our Events Calendar, please click on the link at the top of the page.

Please contact us at the office if you need any further help or information.

Services in Nottinghamshire

Direct payment recipients in Nottinghamshire are able to choose which services they require and which provider they wish to purchase them from.  Accredited service providers can be found on the council's website. Penderels Trust is an accredited provider and supports many people in the county to manage their direct payment and to get the most out of their care money and achieve their goals. 

Our support services include:

  • Support when recruiting a personal assistant
  • Guidance on all aspects of being a good employer including legal obligations and responsibilities
  • Support with choosing and using a care agency
  • Help with money management and keeping accurate records
  • Payroll services 
  • Financial support services including managed accounts
  • Support planning & brokerage

Please speak to one of our independent living advisers for more information.

Social Care Activity Pack - Get Yourself Active

A new interactive pack to help carers, support workers and personal assistants to support more disabled people to be active has been launched by Get Yourself Active. The Social Care Activity Pack aims to help people have more conversations about physical activity whilst providing ideas about how to build in activity into everyday activities.  The pack is also suitable for family carers - it is targeted at supporting adults but can be adapted to working with children.

Please download the activity pack and find out more through our website: 


New crisis sanctuaries to provide mental health support in Nottinghamshire

On 16th February 2021, four crisis sanctuaries were launched in Mansfield, Worksop and Nottingham (two) with a further three opening across the county in the coming weeks. They will support anyone aged 18 or over in a crisis or who needs support with their mental health and offer pratical and emotional support in a safe, warm and welcoming environment. Delivered by a strong charity and voluntary partnership (Framework, Harmless, Turning Point and Mind), the sanctuaries will complement the Trust's support for people in mental health crisis, which includes local crisis resolution teams, a 24/7 crisis line and a street triage team. For mor information, please visit the Crisis Sanctuary website: https://www.turning-point.co.uk/services/mental-health/crisis-support/nottingham-crisis-sanctuaries

Can you save money on fuel?

Put more money back into your pocket and improve your heating with the help of Warm Homes HubAs well as offering support with food and fuel vouchers, bill discounts and benefit checks, the Hub can also help improve your home's energy efficiency through tailored advice, insulation measueres and first time gas central heating.  Enquire about the free advice and support or check eligibility for home improvements by calling 0115 985 3000 or be heading to warmhomeshub.com 

Find the cheapest tariff through the Big Notts SwitchThis collective switching campaing is a hassle-free way to switch your supplier, whether you're a dual fuel, electricity only or paper bill customer. Tariffs on offer are exclusive to this scheme, and often the cheapest around. See how much you could save, register here or call 0115 784 6696 by 9th February 2021.  There is no obligation to switch so you have nothing to lose except £££s off your energy bill!

The newly launched  Green Homes Grant Nottinghamshire heating offers green systems for your home such as air source heat pumps which can replace your existing central heating system. The scheme also offers solar panesl to generate your own renewable electricity or hot water as well as new doors and smart thermostats. To check your eligibility, call 0115 947 2207 or apply here

Safeguarding in Nottinghamshire

Adults: Multi-agency Safeguarding Hub (MASH)

If you witness abuse or neglect, don't ignore it, contact MASH as soon as possible.  They may need to contact you about your concern and without these details, they may not be able to progress. If you are concerned about anonymity, contact MASH. In an emergency, call 999 and to report a crime, call 101. 

Children: Multi-agency Safeguarding Hub (MASH)

If you think a child is at risk of abuse, please report it using the MASH form. If you have urgent concerns for a child, or suspect a child has been abused in any way, please call MASH on 0300 500 8080 (if you are a member of the public) or 0300 500 80 90 (if you are a professional). If you require an urgent response outside working hours (08.30 to 17.00), contact the Emergency Duty Team on 0300 456 4546. In an emergency, call 999. To report a crime, call 101. 


Please call Relay UK on 18001 0115 977 4050 if you are deaf or can't speak on the phone. 

Free Infection Control Training 

A free e-learning infection training course is available to all people who work in care in Nottinghamshire, including PAs supporting direct payment employers.  The course is delivered by SCIE and you will need to register on the site to access the course which you can complete in your own time.  Please click on this link Infection Control Training to access the registration page and further information.

Mental Health Awareness: Insight Health Care

It is inevitable that some people's mental health will suffer as a result of their experience of the coronavirus pandemic. This might be through anxiety of potential harm, the impacts of feeling more isolated or trauma caused from surviving or caring for people with Covid-19. Locally, there are three psychological therapy services, each providing free NHS talking therapies and support for people with anxiety, depression and other mild to moderate mental health difficulties.  Should anyone working in a care home or other care setting, caring for people in the community or delivering support to vulnerable people feel that they, or someone they support would benefit from these services (known as IATPT), they are currently operating via telephone and video-link and are open to self-referrals by contacting them directly.

Insight Health Care (or call 0300 555 5582) – available throughout Nottinghamshire.

Useful Links

The Silver Line (helpline for older people) - www.thesilverline.org.uk  Tel: 0800 4 70 80 90

AGE UK ageuk.org.uk/notts - Visiting and befriending service, info and advice, housing, safety

ALZHEIMER'S SOCIETY alzheimers.org.uk 0300 222 1122

CITIZENS ADVICE BUREAU nottinghamcab.org.uk 0844 848 7999

DEMENTIA UK dementia.org.uk 0800 88 6678

DISABILITY RIGHTS UK disabilityrightsuk.org 020 7250 8181

MIND mind.org.uk 0300 466 6463

NOTTINGHAMSHIRE COUNTY COUNCIL nottinghamshire.gov.uk 0300 500 8080

NOTTINGHAMSHIRE HELP YOURSELF nottshelpyourself.org.uk 0300 500 8080

NOTTINGHAMSHIRE DEAF SOCIETY nottsdeaf.org.uk 0115 970 0516

NOTTINGHAMSHIRE ROYAL SOCIETY FOR THE BLIND mysightnotts.org.uk 0115 9706 806

YOUNG CARERS TRUST carers.org 0115 962 8920


Mental Health and Wellbeing Flyer

Mental Health and Wellbeing Flyer from Nottinghamshire County Council and Nottingham City Council

Contact Us

Penderels Trust

Haverholme Priory Offices
Haverholme Park
NG34 9PF

  01526 833803

  01526 834552