About the Role

We are looking for someone to join our Coventry team (based in our Head Office) as an Independent Living Adviser. You will be instrumental in providing advice and information to individuals with disabilities who live independently. This is a varied role that is based in the office/home and will involve travel throughout the community.

Location: Hybrid working with one office day, CV3 3GU

Salary: The full-time equivalent is £25,610 per annum, the pro rata salary is £14,535 per annum

Hours: 21 hours per week

Days & Times: Monday and Friday – 9:30am to 4:30pm / Tuesday and Thursday – 9:30am to 2:00pm

Closing date: Thursday 19th June 2025

Interviews: TBC. Interviews may take place face to face or via video conferencing software. Further details will be discussed with applicants who are shortlisted for an interview, you will be contacted by email (please check your junk/spam folders).

The Role – Your main duties will include:

• Advising individuals on all aspects of their care packages, including financial aspects
• Managing your own caseload
• Supporting individuals with the recruitment and ongoing management of care staff 
• Providing accurate information in a clear and concise format that meets the individual's needs
• Recording and maintaining accurate records and providing reports as required
• Organising and attending meetings/reviews with individuals, colleagues and local authority staff 

Skills, Experience and Qualifications – We are looking for someone with the following attributes:

• Experience of providing information or advice to others or within a customer service environment
• The ability to communicate clearly, both verbally and in writing, adapting your style to suit the audience
• The ability to manage diary and workload effectively
• The ability to produce letters and other documents to a high standard
• The ability to input and maintain accurate data records
• The ability to work as part of a team and on own initiative
• The ability to work flexibly and to deadlines
• Current driving licence and unrestricted use of vehicle
• Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook)
• Hold minimum GCSE Grade '4' or equivalent in English and Maths

This post is subject to the completion of a satisfactory enhanced DBS check prior to appointment.

Perks: Employee assistance programme / Subsidised car breakdown cover / Death in service benefit / 23 Days annual leave, plus bank holidays (Increased entitlement with length of service) / 2 Additional leave days in December (After 12 months’ service) / Flexible half day finish / Free car parking facilities / Staff break room / Free hot drinks & water cooler facilities

Penderels Trust is a Disability Confident employer and will offer a guaranteed interview to disabled candidates who meet the job specification. For further information please request our disability support information form by emailing staffrecruitment@penderelstrust.org.uk