About the Role

We are looking for someone to provide advice and information to people with disabilities who live independently. This is a homeworking post, with the expectation that the successful applicant will travel to one of the following service areas: Grimsby/East Riding of Yorkshire/Nottinghamshire/North & Northeast Lincolnshire, when necessary to meet with service users at home.

Location: Homeworking, but there will be 6 weekly in person meetings in Edwinstowe and in person training.

Salary: The full-time equivalent is £25,610 per annum, the pro-rata salary is £13,843 per annum

Hours: 20 hours per week

Days & Times: Monday to Friday, 9:00am to 1:00pm

Closing date: Friday 20th June 2025

Interviews: Interviews will take place face to face or via video conferencing software. Further details will be discussed with applicants who are shortlisted (Please check your junk/spam folders)

The Role – Your main duties will include:

• Advising individuals on all aspects of their care packages, including financial aspects
• Supporting clients with their direct payment account including calculations and monitoring of funds.
• Managing your own caseload
• Supporting individuals with the recruitment and ongoing management of care staff 
• Providing accurate information in a clear and concise format that meets the individual's needs
• Recording and maintaining accurate records and providing reports as required
• Organising and attending meetings/reviews with individuals, colleagues and local authority staff 

Skills, Experience and Qualifications – We are looking for someone with the following attributes:

• Experience of providing information or advice to others or within a customer service environment
• The ability to communicate clearly, both verbally and in writing, adapting your style to suit the audience
• The ability to manage diary and workload effectively
• The ability to produce letters and other documents to a high standard
• The ability to input and maintain accurate data records
• The ability to work as part of a team and on own initiative
• The ability to work flexibly and to deadlines
• Current driving licence and unrestricted use of vehicle
• Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook)
• Hold minimum GCSE Grade '4' or equivalent in English and Maths

This post is subject to the completion of a satisfactory enhanced DBS check prior to appointment.

Penderels Trust is a Disability Confident employer and will offer a guaranteed interview to disabled candidates who meet the job specification. For further information please request our disability support information form by emailing staffrecruitment@penderelstrust.org.uk