About the Role

Penderels Trust has an opportunity for someone to join our Hartlepool contract. You will be responsible for managing the financial accounts of our customers. The successful candidate will be joining a leading not-for-profit organisation that provides independent living services to people with disabilities and health care needs nationwide.

Location: Hartlepool, TS24 7QT, the induction period is office based with hybrid working available thereafter.

Salary: £25,469 per annum

Hours: 37 hours per week

Days & Times: Monday to Friday, 8:30 am to 5:00 pm

Closing date: Friday 17th October 2025

Interview: Interviews will take place via video conferencing software. Further details will be discussed with applicants who are shortlisted (Please check your junk/spam folders)

The Role - Your main duties will include:

• Monitoring and updating customer account information and reconciling information with finance reports
• Processing timesheets, recording annual leave and bank holiday rates  
• Processing invoices for services provided to the customer
• Inputting new customer information for payroll services
• Identifying and resolving queries effectively 
• Calculating and processing funds that need to be returned to local authority or other funding bodies and liaise with their finance teams as appropriate

Skills, Experience and Qualifications – We are looking for someone with the following attributes:

• Experience of working in a finance or accounting environment
• Ability to input and maintain accurate data records
• Ability to manage workload effectively
• Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook)
• Excellent telephone manner
• Ability to work as part of a team and on own initiative
• Ability to work flexibly and to deadlines
• Hold minimum GCSE Grade '4' or equivalent in English and Maths. A qualification in bookkeeping or accounting would be desirable.

Perks - Employee assistance programme / Subsidised car breakdown cover / Death in service benefit / Pay now (Stream) / 23 Days annual leave, plus bank holidays (Increased entitlement with length of service) / 2 Additional leave days in December (After 12 months’ service)

Penderels Trust is a Disability Confident employer and will offer a guaranteed interview to disabled candidates who meet the job specification.