About the Role

Penderels Trust has an opportunity for someone to join and provide administrative support to our Coventry based Payroll Department on a fixed term contract for 6 months. The successful candidate will be joining a leading not-for-profit organisation that provides independent living services to people with disabilities and health care needs nationwide.

Location: Coventry CV3 3GU. Hybrid working.

Contract: Fixed Term for 6 months

Salary: £25,366 per annum

Hours: 37 Hours per week.

Days & Times: Monday to Friday, 8:30am to 5:00pm.

Closing: Friday 24th October 2025

Interviews: Interviews may take place face to face or via video conferencing software. Further details will be discussed with applicants who are shortlisted, you will be contacted by email (please check your junk/spam folders).

The Role - Your main duties will include:

• Providing a professional telephone service to all callers to the office.
• Receiving and recording all incoming/outgoing communications including mail.
• Filing and recording information relating to timesheets, HMRC correspondence and all other financial documents.
• Maintenance of all electronic and paper files for payroll users.
• Monitoring and updating all records relating to PAYE.
• Liaison with HMRC in relation to user registration.
• Providing assistance with quarterly returns.

Skills, Experience and Qualifications - We are looking for someone with the following attributes:

• Previous experience of working within a customer service environment.
• Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook).
• Excellent telephone manner.
• Ability to input and maintain accurate data records.
• Ability to manage workload effectively.
• Ability to work as part of a team and on own initiative.
• Ability to work flexibly and to deadlines.
• GCSE Grade '4' or equivalent in English and Maths.
• An NVQ Level 3 or equivalent in Business Administration or Customer Service would be desirable.

Perks: Employee assistance programme / Subsidised car breakdown cover / Death in service benefit / 23 Days annual leave plus bank holidays (Increased entitlement with length of service) / Free car parking facilities / Flexible half day finish / Wagestream

We are a Disability Confident employer and will offer a guaranteed interview to disabled candidates who meet the job specification.