About the Role

We are looking for someone to join our Peripatetic team. You will be instrumental in providing advice and information to individuals with disabilities who live independently. This is a varied role that is based in the office/home and will involve travel throughout the community around the UK. The role will require you to work across different contracts and to use your own initiative due to the fast pace of the role and its requirements.

Location: Hybrid working, Penderels Trust, Resource House, 1A Brandon Lane, Coventry, CV3 3GU

Salary: £26,378 per annum

Hours: 37 hours per week

Days & Times: Monday to Friday 8:30 am to 5:00 pm

Closing date: 19th January 2026

Interviews: Interviews will take place face to face or via video conferencing software. Further details will be discussed with applicants who are shortlisted (Please check your junk/spam folders)

The Role – Your main duties will include:

• Advising individuals on all aspects of their care packages, including financial aspects
• Supporting clients with their direct payment account including calculations and monitoring of funds.
• Managing your own caseload
• Supporting individuals with the recruitment and ongoing management of care staff 
• Providing accurate information in a clear and concise format that meets the individual's needs
• Recording and maintaining accurate records and providing reports as required
• Organising and attending meetings/reviews with individuals, colleagues and local authority staff 
• Acting as an appointee for a caseload of individuals to ensure all financial arrangements are properly documented and managed within Penderels Trust guidelines.
• Ensuring Appointeeships are managed in a person-centred approach that promotes the independence of the individual
• Ensuring that systems are in place for each individual receiving an Appointeeship and to ensure that they are safeguarded from fraud and financial abuse
• Liaising with Local Authorities, the DWP and other official agencies in all matters relating to Appointeeships including change of circumstances and to do this without unnecessary delay resulting in over/underpayments.

Skills, Experience and Qualifications – We are looking for someone with the following attributes:

• Experience of providing information or advice to others or within a customer service environment
• Experience of working with vulnerable people
• Experience of being able to work off your own initiative and in a fast paced role
• Experience of being able to work across multiple contracts with different requirements is desirable
• The ability to communicate clearly, both verbally and in writing, adapting your style to suit the audience
• The ability to manage diary and workload effectively
• The ability to produce letters and other documents to a high standard
• The ability to input and maintain accurate data records
• The ability to work as part of a team and on own initiative
• The ability to work flexibly and to deadlines
• Current driving licence and unrestricted use of vehicle
• Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook)
• Hold minimum GCSE Grade '4' or equivalent in English and Maths
• This post is subject to the completion of a satisfactory enhanced DBS check prior to appointment.

Perks: Employee assistance program / Corporate Health Cash Plan / Subsidised car breakdown cover / Death in service benefit / 23 Days annual leave plus Bank Holidays (Increased entitlement with length of service) / 2 Additional leave days in December (After 12 months’ service) / Paynow (Stream)

Penderels Trust is a Disability Confident employer and will offer a guaranteed interview to disabled candidates who meet the job specification.