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Welcome to Sheffield

Office Contacts
Title Name
Service Manager Amy Wilson
Independent Living Advisor Reehma Khalid
Independent Living Advisor Caroline Walker
Finance Officer Honor Ruffley

Welcome to Sheffield's Direct Payment Support Service 

Penderels Trust works with Sheffield City Council to deliver the direct payment support service to citizens who live in the city. We support adults and children in Sheffield who receive a direct payment to get the most out of their care money and to achieve their goals. 

Our support service includes:

  • Support with setting up your direct payment 
  • Support when recruiting a personal assistant 
  • Guidance on all aspects of being a good employer including legal obligations and responsibilities 
  • Support with choosing and using a care agency 
  • Help with keeping accurate records

Information, Advice and Support Hub

Our accessible city centre location (see address to the right) is the base of our service. Feel free to drop into the Hub during open hours for face-to-face advice, support and guidance. 

You can also contact us via email or phone and a member of our Sheffield team will get back to you as soon as possible.

Drop-in Sessions

We will be holding regular drop-in sessions at public venues across the city. See the flyer at the bottom of this page for further details.

Peer Support

Peer Support is where direct payment users support and help each other to make the most of their direct payment, share experiences and ideas and help each other if issues arise. 

In Sheffield, we have a group of Peer Supporters who are experienced direct payment users who offer support and coaching to other direct payment users and their personal assistants. This support will be available soon, we will let you know when this group is up and running. 

Are you interested in becoming a Peer Supporter? We'd love to hear from you!  Please drop us an email and we can chat further.

Are you a Personal Assistant in Sheffield?

Visit our PA Community Centre for resources, training and guidance around the PA role. You can also register on the website to access the Sheffield specific page with more specific support relevant to your city. The PA Community Centre can be accessed via this link www.allaboutpas.org.uk 

Join our PA peer support Facebook group - This is a private group specifically for PAs in Sheffield. Use it to talk to other PAs, ask for advice and share resources, support and training opportunities.  Please click here to ask to join. 

Follow us for more updates

We have a Facebook page specific to Sheffield which you can access here. We also have a national Facebook page (click here and a Twitter page (click here).

Safeguarding in Sheffield

If someone you know in Sheffield is being abused or you think they might be, please contact the relevant local authority safeguarding team. It's better to be on the safe side. 

Adults: https://www.sheffield.gov.uk/home/social-care/adult-abuse

Children: https://www.sheffield.gov.uk/home/social-care/child-abuse

Useful Links

Sheffield Carers - https://sheffieldcarers.org.uk

Sheffield Young Carers - https://www.sheffieldyoungcarers.org.uk

Voluntary Action Sheffield - https://www.vas.org.uk/

Disability Sheffield: https://www.disabilitysheffield.org.uk/


Bite-sized video flyer

Learn all about our services and direct payments with our bank of videos

Guide to Services in Sheffield

A guide to the services we provide in Sheffield including the different elements of the service and how to contact the team

Sheffield Direct Payment Support Service Drop-in Sessions

A flyer with details on drop-in sessions taking place across the city.

Contact Us

Penderels Trust

Penderels Trust
Office 1, Victoria Centre
Victoria Community Enterprise
Stafford Road, Sheffield
S2 2SE

  0114 698 6959



Document Centre

Access Penderels Trust Document Centre.